Cookie Policy

This Cookie Policy explains how Dragon Phoenix Casino uses cookies and similar technologies when you visit our website. It covers what cookies are, why we use them, the types of cookies you may see, how third parties may place cookies, and the choices you have to control your preferences.

By continuing to use our website, you agree that cookies may be used as described in this policy, unless you change your settings through your browser or any cookie preference tools we provide.

What cookies are (and why they matter)

Cookies are small text files that a website stores on your device, like your computer, phone, or tablet. They help websites “remember” useful details, such as your session, your preferences, and how you interact with pages and features.

Cookies can be set by us (first-party cookies) or by other companies that provide services on our site (third-party cookies). Some cookies last only while your browser is open (session cookies), and others stay for a set period (persistent cookies) to remember you on future visits.

How we use cookies to improve your experience

We use cookies to support a smooth, secure, and player-friendly experience, including:

• Making the site work properly, including page navigation and core features
• Helping keep accounts and sessions secure and reducing fraud or abuse
• Saving preferences, such as language choices and certain display settings
• Measuring performance, like page load times and errors, so we can fix issues faster
• Understanding how visitors use the site, so we can improve content, menus, and flow
• Supporting marketing and promotional messaging where permitted, including measuring campaign performance

Cookies do not give us access to your device, and we do not use cookies to guarantee outcomes in any games or promotions. Real-money prize eligibility, redemption, and sweepstakes rules are handled under applicable terms, not by cookie behavior.

The types of cookies we use

Different cookies do different jobs. Here is what you can expect on a typical visit.

Essential cookies (strictly necessary)

These cookies are required for the website to function and cannot be turned off through standard site controls. They are used for things like:

• Security and fraud prevention
• Maintaining your login session and preventing unauthorized access
• Load balancing and basic site operations
• Remembering choices that are required to deliver a requested service

If you block essential cookies, parts of the site may not work correctly, and some features may be unavailable.

Functional cookies (preferences and convenience)

Functional cookies help the website remember your choices to make your next visit easier. For example, they may store:

• Preferred language or region settings
• Saved interface preferences
• Certain non-essential account experience choices

Disabling functional cookies will not usually break the site, but you may need to reselect preferences more often.

Performance and analytics cookies (measurement and improvements)

These cookies help us understand how the site is used, so we can improve speed, stability, and content. They may collect information such as:

• Which pages are visited most often
• How long visitors stay on a page
• Whether users receive error messages
• General device or browser information (such as browser type)

We use this data in an aggregated way to improve site performance and player experience. Where required, we will ask for your consent before placing analytics cookies.

Marketing and advertising cookies (relevance and campaign measurement)

Marketing cookies may be used to show more relevant messaging and to measure the effectiveness of marketing campaigns. These cookies can:

• Limit how often you see the same promotion
• Help measure whether a campaign resulted in a visit or sign-up
• Build audiences for marketing, where permitted by law and your settings

If you disable marketing cookies, you may still see promotions, but they may be less relevant, and we may have less insight into what’s working.

Similar technologies we may use

In addition to cookies, we may use similar tools, such as:

• Pixel tags or web beacons (small graphics used to measure page views or email performance)
• Software development kits in mobile contexts (where applicable) for app-like analytics
• Local storage in your browser to store certain site preferences

These technologies generally serve the same purposes described above: functionality, security, performance, analytics, and marketing.

Third-party services that may set cookies

Some cookies and similar technologies may be placed by third-party providers that help us run and improve our website. These providers may include:

• Analytics providers to measure traffic and site usage
• Security services to detect malicious behavior and protect accounts
• Payment and checkout-related tools, where applicable to your transaction flow
• Customer support tools, such as chat or ticketing systems, to assist you efficiently

These third parties may collect information according to their own privacy practices. We recommend reviewing their policies if you want more detail about how they handle data.

If you contact us through support channels, such as email at “support@dragonphoenix.com,” the information you share is handled to respond to your request and provide support, and it may involve service providers that help us manage communications.

Your choices: how to manage, disable, or delete cookies

You can control cookies in several ways. The most direct option is through your browser settings. Most browsers let you:

• View which cookies are stored on your device
• Delete existing cookies
• Block all cookies or block only third-party cookies
• Set rules to allow cookies only from specific sites

If you delete cookies, you may be logged out, and you may need to re-enter preferences the next time you visit. If you block cookies entirely, some parts of the site may not function as intended, including features related to account access, security, and saved settings.

For step-by-step instructions, look up cookie controls for your specific browser, such as Google Chrome, Apple Safari, Mozilla Firefox, or Microsoft Edge.

How cookie preferences can affect gameplay and site features

Blocking or deleting cookies can change how the site behaves. For example:

• You may need to log in more often, and your session may expire faster
• Some security protections may not work properly, which can trigger extra verification steps
• Preferences may not save, like display options or certain convenience settings
• Site performance may feel less consistent because we cannot measure and fix issues as effectively

If you experience trouble after changing cookie settings, try allowing essential cookies, and then restart your browser.

Consent and “Do Not Sell or Share” style controls

Where required by law, we will request your consent before placing non-essential cookies, such as analytics or marketing cookies. You may also have the right to opt out of certain types of data processing, depending on where you live.

If we provide a cookie banner or preference center, you can use it to accept, reject, or customize non-essential cookies. Your selection may be saved using a cookie, so the site can remember your choice.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how our website operates. When we make changes, we will revise the “last updated” date below.

Last updated: August 9, 2026.

Questions about cookies or privacy

If you have questions about this Cookie Policy or how cookies are used on Dragon Phoenix Casino, contact us at “support@dragonphoenix.com.”

If you are also looking for broader details about how we handle personal information, you can review our main site information and policies from the Dragon Phoenix Casino homepage.